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Grievance Management

Log Grievance
Total Cases1,284
↗ +12.5%Across 17 states
Open Cases1,142
↗ +12.5%Active WAGs
Overdue Cases38
↗ +12.5%Across 17 states
Closed Cases9
↗ +12.5%Across LGAs

Cases by Category

Current Distribution

Financial Dispute65
Financial Dispute42
Staff Conduct28
Training Complaints31
Other15

Cases by Status

Current Distribution

244Total Cases
Open52
In Progress64
Escalated64
Resolved/Closed64

Monthly Resolution Trend

New cases versus resolved cases

806040200
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
ResolvedNew Cases

Grievance Cases

All grievance cases

ComplainantCategoryPriorityAssigned/LocationStatusDue DateSLA
Kemi Salami
kemisal...@nfwp.ng.org
Training ComplaintsLow
John Adamu
Kano · Nassarawa
OpenApr 12, 202618h left
Amaka Okeke
amakaokeke@nfwp.ng.org
Financial DisputesCritical
Chinedu Nwankwo
Lagos · Ikeja
In ProgressMar 22, 2026Met
Musa Obi
musaobi@nfwp.ng.org
Registration IssuesHigh
Ngozi Eze
Abuja · Garki
EscalatedMar 25, 2026Breached
Titi Adeyemi
titiadeyemi@nfwp.ng.org
Staff ConductMedium
Bola Akinola
Port Harcourt · Trans...
ResolvedApr 05, 20269d left
Jide Ibitoye
jideibitoye@nfwp.ng.org
OtherLow
Aisha Bello
Ibadan · Agodi
ClosedMar 20, 20262d left
Ebuka Okafor
ebukaokafor@nfwp.ng.org
OtherHigh
Fatima Usman
Enugu · Achara Layout
In ProgressMar 28, 20266h left
Ngozi Sanni
ngozisanni@nfwp.ng.org
Registration IssuesCritical
Emeka Udo
Kaduna · Sabon Gari
EscalatedApr 01, 2026Met
Chinelo Ibe
chineloibe@nfwp.ng.org
Training ComplaintsMedium
Ibrahim Musa
Jos · Jos North
ResolvedApr 10, 2026Breached
...